Tuesday 28 July 2009

Isn't moving fun?

You probably remember me ranting about how many people can't cope with people sharing a house. Having just moved house- well, I'm still in the process of trying to sort everything out- I can report that the curse has struck again. Somehow it seems to be designed to be a hassle and that the hoops various companies make you jump through are there to make you reconsider whether you actually want to move or whether you should just stay where you are- or perhaps that you should live nowhere, but somehow keep paying them?

It might help if companies looked or listened more carefully at what you have written or said in the first place, rather than trying to fit you into their own expectations and rigid plans for what they think you should want. The idea that you might want more than one name on a bill, or that more than one person might be ringing up about the same account as it's convenient to you just seems a bit beyond most companies' imagination, but surely it's not that difficult to comprehend? The idea that you're only on a 12 month contract and therefore can't commit to an 18 month broadband (for example) deal often means that you have less choice and probably end up paying more. The quite bizarre council tax payments system means that once they've eventually got your details correct (ie three months or so after you moved) you have to pay the entire year's worth in about half the time everyone else got.

Perhaps I'm being a bit stressed and pessimistic here. Perhaps it's just the fact that I'm fed up with having to sort this all out from the start EVERY YEAR. Partly because I can't just change my address in the same way that, say, a family moving house could, while keeping the same supplier because I'm living with different people, and different numbers of people. And because certain companies seem to go out of their way not to make it easy for young people in my situation.

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